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100% Satisfaction Guaranteed
At Pawsonify, we pride ourselves in providing high quality products and customer satisfaction. We want to make sure that the products purchased function as intended, however, sometimes there can be manufacturing issues.
How does it work?
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30 Days - Return or Exchange
If you’re not satisfied with your purchase, you can return or exchange it within 30 days.
- Applies to selected products and orders only.
- To start a return or exchange, head to our Returns & Exchanges Portal.
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6 Months - Product Warranty
Our 6-Month Product Warranty offers a replacement for faulty products.
- Applies to selected products and orders only.
- Within 6 months of Purchase
- One-Time Replacement | T&C Apply
- If the item being claimed under warranty is discontinued or sold out, you can choose an item of the same value or lesser value.
Frequently Asked Questions
Eligibility
Miscellaenous
How do you Claim your Warranty?
The Pawsonify Team is here for you, whether you need an exchange, a refund, or just want to share some adorable pet photos.
Simply reach out to us by clicking "Contact Us" below. Seriously, reach out.